Important reminder. I bet Facebook would look like a jumbled mess to new users without help, compared to any of the open source offerings I've seen.
twitter et al are « easy to use » now because we have been using them for years and years.have you ever seen someone use twitter or facebook for the very first time? it’s fucking confounding.
« what am i supposed to do »
« following? why would i do that? »
« why can’t i get to your uncle’s photos »usability isn’t a secret UX sauce. it’s years of acclimation and the formation of communities that can bootstrap that acclimation for each other.
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